Get in Touch with Our Team

Before reaching out, we invite you to explore our frequently asked questions (FAQ) section below.

We've compiled answers to the most common inquiries we receive, ensuring you get the information you need swiftly. If your questions aren't addressed in the FAQ or you'd simply like to start a conversation, please don't hesitate to contact us directly. We're here to help you every step of the way in your design journey.

Frequently Asked Questions

What sets you apart from other website designers?

What truly differentiates us is our holistic approach to web design. We're not just a team of designers; we're a team that deeply understands marketing and its integral role in website design. Our expertise doesn't just stop at creating visually appealing sites. We prioritize designing websites that drive conversions and help achieve your sales goals. It's indeed one thing to have a great-looking website, but it's an entirely different ballgame to possess a site and branding assets that actively generate business for you. That's the edge we bring to the table, and that's what makes us stand out.

How long will it take to complete my project?

The duration of our web design projects can vary based on the specific requirements and complexity of each assignment. However, most projects typically take between 4-6 weeks to complete once we've received all necessary items and information from the client. It's essential to ensure prompt communication and timely provision of required materials to stay within this timeframe. If there are any delays in receiving necessary components or if the project scope changes, the timeline might adjust accordingly.

What platform & theme do you build websites on?

We build all our websites on the robust and versatile WordPress platform. To ensure your site has a unique look and performs optimally, we utilize a premium theme tailored to your specific needs and preferences. WordPress combined with a high-quality premium theme provides flexibility, scalability, and ease of use, ensuring your website stands out and functions seamlessly.

Can I use my own email marketing, page builder or hosting that I already have?

Absolutely! We aim to make the web design process as seamless and tailored to your preferences as possible. In most cases, we can integrate and work with your preferred email marketing platform, page builder, or hosting provider, provided they offer the functionality needed for your project's requirements. It's all about ensuring your website meets your needs while also delivering a top-notch user experience.

Do you offer website hosting and domain registration services?

While we don't directly offer hosting or domain registration services, we highly recommend SiteGround Hosting for both needs. During our on-boarding process, we'll guide you step-by-step in setting up your own accounts with SiteGround. This ensures that you maintain full control and ownership over your domain and hosting. We believe it's crucial for our clients to have this autonomy. Once your accounts are established, we'll simply ask you to share access with us, so we can efficiently build and manage your site while you remain in the driver's seat.

Are there any additional costs or fees I should be aware of?

For our Website and Funnel services, we strive to be as transparent as possible with associated costs. While we include the premium theme and most necessary components, there are some minimal external costs you'll need to account for:

Domain and Hosting: Approximately $60/year.
Funnel Builder/Theme: Approximately $127/year.
Email Marketing Service: Starting at $19.99/month.

It's important to note that these costs are standard for most website projects and are necessary for site operation and email campaign management. If any additional services or tools are needed outside the initial project scope, we'll discuss and outline those costs transparently before proceeding. Our goal is to ensure you're always informed and comfortable with any financial commitments related to your project.

Can you integrate e-commerce or booking functionalities?

Absolutely if we can! We understand the importance of e-commerce and booking capabilities for many businesses today. While we do our utmost to accommodate such requests, the specifics of integration can vary. If you require e-commerce or booking functionalities, please make sure to mention this when submitting the intake form during our on-boarding process. This will allow us to assess and plan the best approach tailored to your needs.

How many revisions are included?

We genuinely value your satisfaction with our work. While our standard process includes two revision periods, we're not overly strict on this number. Our primary goal is to ensure you're thrilled with the final product. If it takes a bit more fine-tuning to achieve that, we're here to work with you until you love what you see. After all, your happiness with our collaboration is paramount.

Do I need to provide the content, or can you create it?

During our on-boarding process, we guide you meticulously on how to gather and submit the content we need to build your site/project. While we'd love to magically craft all the content for you, we rely on a foundational framework from your side to begin. However, you're not left to figure things out on your own! Throughout our on-boarding and consultation calls, we assist in pinpointing precisely what we need from you. Once you provide us with your initial content, our team reviews and refines it, ensuring the final product is 'web-ready' and makes you 'shine bright like a diamond'!

Can you help with updating and adding content in the future?

Definitely! After your website goes live, we provide a 2-week post-launch support period to ensure everything runs smoothly. Should you need assistance with content updates or additions beyond that timeframe, we offer a monthly revision/update plan tailored for minor adjustments. Just let us know, and we'll work with you to establish a plan that ensures your website remains fresh, updated, and aligned with your evolving needs.

Will my website/funnel be optimized for search engines?

Yes, every website we design is built with search engines in mind. Our packages inherently include basic on-page search engine optimization (SEO) to ensure your site starts on the right footing in search rankings. If your needs extend beyond the basics or if you're targeting more competitive keywords and want a more in-depth strategy, we offer additional resources and recommended services.

Will I be able to make edits myself after the website/funnel is live?

Absolutely! We believe in empowering our clients to have control over their own websites. Once your site is live, we provide you with video tutorials tailored to your site's specific setup and features. These tutorials will guide you through the process of making edits and updates, ensuring you can manage your site with ease and confidence. However, should you encounter any challenges, we're always here to help through one of our maintenance plans.

Still Have Questions? Please Email The Team

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Company Location: North Carolina USA
Serving Clients Worldwide